Rock/Creek has created this privacy statement in order to demonstrate our
firm commitment to your privacy. Rock/Creek will not sell, trade, or lease
your personal information to third parties. Ever. The following information
discloses our information-gathering and dissemination practices for
- Our site uses an order form for visitors to purchase products and request
information and services. We collect users’ contact information including
but not limited to addresses, emails, phone numbers and financial
information (such as credit card numbers). Contact information from
the order form is used to send orders, information about our company,
and occasional promotional materials from our partners to our users.
When partners receive customer contact information, partners are informed
of the confidential nature of the information and are limited to use of
the information only for the purposes of planned promotions with
Rock/Creek. The user’s contact information is also used to contact
customers directly when necessary (for instance with questions about their
orders). Some of the products represented on our site ship directly from the
product manufacturer to the customer. In such a case we provide the customer’s
shipping information to the manufacturer for order fulfillment purposes only.
Financial information that is collected is used to bill the customer for
products and services.
- Rock/Creek runs contests on our site in which we ask visitors for contact
information (typically an email address). We use this contact information
to notify contest winners, and to send promotional materials from
rockcreek.com and at times some of our partners. Customers who receive our
emails may opt-out of receiving future emails at any time by clicking the
“unsubscribe” link within each email.
- This site contains links to other sites. Rock/Creek is not responsible
for the privacy practices or the content of such web sites.
- We use your IP address to help diagnose problems with our server, and
to administer our Web site. Your IP address is used to help identify you
and your shopping cart.
cookies to deliver content specific to your interests. Please refer to our
third-party advertising tools’ individual privacy policies:
As the Network Advertising Initiative explains, “Interest-Based Advertising
helps support sites you visit so that you can enjoy free content from news
to sports scores to recipes. At the same time, Interest-Based Advertising
helps advertisers reach the right people for their product/services.” For
more information, you can read
this to learn more about interest-based advertising.
- Our website debugging tool is designed to help understand problem areas
on the website and fix them. In order to accomplish this, some visitor
sessions may be recorded for debugging purposes. Personal information is
- Our website chat tool is designed to help interact with customers on
the website. In order to enhance and personalize this experience, the
chat tool can “see” which page you are currently browsing on our site.
Personal information is not visible at any time to the chat operator.