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100% Satisfaction Guarantee
Your complete satisfaction is our number one priority. If a product does not meet your expectations, you may return it for any reason within 30 days for full credit. If you have any questions or concerns about your Rock/Creek purchase, please feel free to email us at info@rockcreek.com or call 888-707-6708.
Returns
Click here to download our Return Form (PDF)
You may return products via mail or bring them to any of our retail store locations. We do not require any sort of RMA number or Return Authorization prior to returning your purchase... just send it back!
Please note that all returns are subject to the following guidelines:
To return an item via mail:
To return an item at a Rock/Creek store:
Exchanges
If you'd like to exchange your purchase for another item, please return your original purchase and create a new order for the replacement item. If you have questions about this process, you may email us at info@rockcreek.com or call the number above.
Warranty issues
For warranty or repair issues, please contact our warranty department.
Still have questions? Email us at info@rockcreek.com or call 888-707-6708!
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